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Post Id: 4

ATTENTION ATTORNEYS

 

Attorneys * please note * all visits on the GTL video visitation platform are recorded at this time.  If you choose to video visit your offender client, the video visit will be recorded and monitored, and will not be confidential.  DOC is still scheduling confidential attorney client meetings, which can be coordinated with the individual facilities. 

 


Post Id: 5

For Customer Service please call 855-208-7349 or email us at visitorsupport@gtl.net

 

*      *      *      *      *      *      *   

 

All visitors need to be active visitors on the offenders visiting list and approved before you can schedule a visit.


Post Id: 7

Important System Alert

Do NOT Install Latest Microsoft Update

 

Adobe is retiring the Flash application on Dec. 31, 2020. However, Microsoft has made an update available (KB4577586) that would remove Adobe Flash immediately. It is imperative that you do not download this update at this time. Installing the update would remove Adobe Flash and disable your ability to video visit on GTL’s current system.

 

GTL is working with your loved one’s facility to install a Flash replacement. In the coming weeks, you will be notified when the install will take place. Until then, it’s critical you do not download Microsoft’s latest update.

 

Thank you,

 

The GTL Team


Post Id: 8

Attention Chrome, Edge and Internet Explorer users:

On Nov. 24, an update went out to these browsers that may be causing issues with your microphone during a video visit.

 

If you are experiencing microphone issues with your video visit, your current browser will no longer work for video visits. Please stop using Chrome/Edge/Internet Explorer and follow the instructions below:

  1. Download and install Firefox: https://www.mozilla.org/en-US/firefox/download/thanks/
  2. Download and install Adobe Flash: https://get.adobe.com/flashplayer/
  3. Open Firefox, go to the visitation website for your facility and proceed with your visit as normal

 

For further assistance, please contact Customer Service at: 855-208-7349

 

Thank You,


GTL Team


Schedule Visits
Sign in to schedule and manage upcoming visits with your inmate. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. You can select the date, time and location that is most convenient for you. Best of all, visits are confirmed instantly! Sign in to schedule and manage upcoming visits with your inmate. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. You can select the date, time and location that is most convenient for you. Best of all, visits are confirmed instantly!


Post Id: 1

Visit from your Android Phone or Tablet

 

Inmate Visit

 

With the GTL VisMobile App you can register online, schedule and manage your appointments, and visit from your favorite Android device.

 

Download GTL VisMobile

Get it on Google Play               


Post Id: 3

California Residents Only: Under CCPA you have the right to request what personal information GTL has collected about you in the past 12 months and request that such information be deleted. If you wish request this information, please click here accountinformationrequest.gtl.us which will take you to a portal where you can create an account to make this request (first name, last name and email address are required). Alternatively, you can contact GTL’s Customer Service at 1-855-208-7349.


Post Id: 6

We understand that your scheduled visit may have been cancelled. We apologize for the inconvenience and are working to resolve the issue.

Please log into your visitation account to check the status of your visit. Any visits cancelled due to this issue will be refunded and will need to be rescheduled.

Thank You,

Colorado Department of Corrections